PRIVACY POLICY

Thank you for visiting the website of the New York Convention Center Operating Corp. ("NYCCOC"), which operates the Jacob K. Javits Convention Center of New York ("Center"). This web site is designed to make it easier and more efficient for individuals and businesses to get information from and, in certain circumstances, to interact with us. We recognize the importance of protecting web site visitor’s privacy and have taken measures to protect users privacy with respect to visit to this website.

Consistent with the provisions of the Internet Security and Privacy Act, the Freedom of Information Law, and the Personal Privacy Protection Law, this policy describes our privacy practices for this website regarding information collected from users of this website. This policy describes what information is collected and how that information is used. Because this privacy policy only applies to this website, you should examine the privacy policy of any website, including but not limited to other state agency web sites and third-party advertisers, that you may access using this website.

For purposes of this policy, "personal information" means any information concerning a natural person, as opposed to a corporate entity which, because of name, number, symbol, mark, or other identifier, can be used to identify that natural person. This website only collects personal information about you when you provide that information voluntarily by sending an e-mail or by initiating an online transaction, such as service order forms and submitting information through the Show Manager's Website.

When visiting this website, we automatically collect and store the following information about your visit:

(i) The Internet Protocol Address and domain name used, but not the e-mail address. The Internet Protocol Address is a numerical identifier assigned either to your Internet service provider or directly to your computer;

(ii) the type of browser and operating system you used;

(iii) the date and time you visited this site;

(iv) the web pages or services you accessed at this site;

(v) the web site you visited prior to coming to this web site;

(vi) the web site you visit as you leave this web site; and

(vii) if you downloaded a form, the form that was downloaded.

None of the foregoing information is deemed to constitute personal information.

The information that is collected automatically is used to improve this website's content and to help us understand how users are interacting with the website. This information is collected for statistical analysis, to determine what information is of most and least interest to our users, and to improve the utility of the material available on the website. The information is not collected for commercial marketing purposes and we do not sell or otherwise disclose personal information collected from the website for commercial marketing purposes. We may share information with our business partners and advertisers, although we will do so in aggregate form only and not in a personally identifiable form.

Cookies are simple text files stored on your web browser to provide a means of distinguishing among users of this website. The use of cookies is a standard practice among Internet websites. To better serve you, we use "session cookies" to enhance or customize your visit to this website. Session cookies can be created automatically on the device you use to access this website. These session cookies do not contain personal information and do not compromise your privacy or security. We may use the cookie feature to store a randomly generated identifying tag on the device you use to access this website. A session cookie is erased during operation of your browser or when your browser is closed.

We may also use "persistent cookies" when, for example, you register for certain features or services. Such cookies are stored on your computer's hard drive and allow this website to recognize you when you visit again and tailor the information presented to you based on your needs and interests.

The software and hardware you use to access the website should allow you to refuse new cookies or delete existing cookies. Refusing or deleting these cookies may limit your ability to take advantage of some features of this website. The software and hardware you use to access the website allows you to refuse new cookies or delete existing cookies. Refusing or deleting these cookies may limit your ability to take advantage of some features of this website.

During your visit to this website you may send an e-mail to us. Your e-mail address and the contents of your message will be collected. The information collected is not limited to text characters and may include audio, video, and graphic information formats included in the message. Your e-mail address and the information included in your message will be used to respond to you, to address issues you identify, to improve this website, or to forward your message to another person or entity for appropriate action. We may also use this information to send you promotional information regarding us and our business partners. We will not, however, sell or otherwise disclose your e-mail address for commercial purposes without your knowledge or consent.

During your visit to this website you may initiate a transaction such as service orders and submitting information through the Show Manager's Website. The information, including personal information, volunteered by you in initiating the transaction is used by us to operate our programs which include the provision of goods, services, and information. The information collected by us may be disclosed by us for those purposes that may be reasonably ascertained from the nature and terms of the transaction in connection with which the information was submitted.

We do not knowingly collect personal information from children or create profiles of children through this website. Users are cautioned, however, that the collection of personal information submitted in an e-mail or through an online transaction will be treated as though it was submitted by an adult, and may, unless exempted from access by federal or State law, be subject to public access. We strongly encourage parents and teachers to be involved in children's Internet activities and to provide guidance whenever children are asked to provide personal information online.

As noted above, this website does not collect any personal information about you during your visit to this website unless you provide that information voluntarily by sending an e-mail or by initiating an online transaction, such as service order forms or submitting information through the Show Manager's Website. You may choose not to send us an e-mail or initiate an online transaction. Show Managers may elect to not have their information posted on the "Show Managers' Website" by sending us a request to opt-out of that section of this website. While your choice not to participate in these activities may limit your ability to receive specific services or products through this website, it will not prevent you from requesting services or products from the us by other means and will not normally have an impact on your ability to take advantage of other features of the website, including browsing or downloading most publicly available information.

The collection of information through this website and the disclosure of that information are subject to the provisions of the Internet Security and Privacy Act. We will only collect personal information through this website or disclose personal information collected through this website if the user has consented to the collection or disclosure of such personal information. Participation in an online transaction resulting in the disclosure of personal information to this website by the user, whether solicited or unsolicited, constitutes consent to the collection and disclosure of the information by us for the purposes reasonably ascertainable from the nature and terms of the transaction.

However, we may collect or disclose personal information without user consent if the collection or disclosure is: (1) necessary to perform our statutory duties or necessary for us to operate a program authorized by law, or authorized by state or federal statute or regulation; (2) made pursuant to a court order or by law; (3) for the purpose of validating the identity of the user; or (4) of information to be used solely for statistical purposes that is in a form that cannot be used to identify any particular person.

Further, the disclosure of information, including personal information, collected through this website is subject to the provisions of the Freedom of Information Law and the Personal Privacy Protection Law.

We may disclose personal information to federal or state law enforcement authorities to enforce our rights against unauthorized access or attempted unauthorized access to our information technology assets or against other inappropriate use of this website.

The information collected through this website is retained by us in accordance with applicable law and policy.

In general, the Internet services logs of this website, comprising electronic files or automated logs created to monitor access and use of Agency services provided through this website, are retained in accordance with applicable law and commercially reasonable business practices.

Information, including personal information, that you submit in an e-mail or initiate an online transaction, such as service order forms and submitting information through the Show Manager's Website, is retained in accordance with the records retention and disposition schedule established for the records of the program unit to which you submitted the information. Information concerning these records retention and disposition schedules may be obtained through the contact listed in this policy.

Any user may submit a request to the Javits Center to determine whether personal information pertaining to that user has been collected through this website. Any such request shall be made in writing to the address below and must be accompanied by reasonable proof of identity of the user. Reasonable proof of identity may include verification of a signature, inclusion of an identifier generally known only to the user, or similar appropriate identification. The address is: Jeffrey D. Caldwell, Associate General Counsel, New York Convention Center Operating Corp., 655 W. 34th Street, New York, NY 10001, (212) 216-2212.

We shall, within five (5) business days of the date of the receipt of a proper request: (i) provide access to the personal information; (ii) deny access in writing, explaining the reasons therefore; or (iii) acknowledge the receipt of the request in writing, stating the approximate date when the request will be granted or denied, which date shall not be more than thirty (30) days from the date of the acknowledgment.

In the event that we collected personal information pertaining to a user through this website and that information is to be provided to the user pursuant to the user's request, we shall inform the user of his or her right to request that the personal information be amended or corrected under the procedures set forth in section 95 of the Public Officers Law.

We are strongly committed to protecting personal information collected through this website against unauthorized access, use, or disclosure. Consequently, we limit employee access to personal information collected through this website to only those employees who need access to the information in the performance of their official duties. Employees who have access to this information are required to follow appropriate procedures in connection with any disclosures of personal information. Credit card numbers and expiration dates are encrypted and are available only to the staff responsible for processing such data.

In addition, we have implemented procedures to safeguard the integrity of our information technology assets, including, but not limited to, authentication, monitoring, auditing, and encryption (including 128-Bit SSL Encryption for the Show Managers' Website and for online ordering). These security procedures have been integrated into the design, implementation, and day-to-day operations of this website as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.

For website security purposes and to maintain the availability of the website for all users, we employ software to monitor traffic to identify unauthorized attempts to upload or change information or otherwise damage this website.

The information provided in this privacy policy should not be construed as giving business, legal, or other advice, or warranting as fail proof, the security of information provided through this website.

In order to provide users with certain information, we provide links to the websites of local, State, and federal government agencies, and to the websites of other entities. A link does not constitute an endorsement of the content, viewpoint, accuracy, opinions, policies, products, services, or accessibility of that website. Once you link to another website from this website, you are subject to the terms and conditions of that website, including, but not limited to, its Internet privacy policy.

We reserve the right to change this privacy policy at any time without notice of change to users. Changes will be effective when posted on this website.

Effective 12/2003 and Updated 03/2016